Lead PM @ American Airlines · Open to Product Owner / PM roles

Rokhaya YagueAviation Product & Program Leader.

Lead Project Manager · Product Owner · Aviation

I turn multi-million-dollar aviation initiatives into precise, data-driven rollouts — bridging corporate strategy and frontline ramp operations.
Lead Project Manager at American Airlines, steering a $22M Below-the-Wing hardware deployment across 300+ stations while owning the product roadmap for ramp device management.

Aircraft parked below the wing at an airport gate
BELOW THE WING / 01
Program Value
$22M Initiative
Stations
300+ Global
Devices Deployed
12,000+
Completion Rate
98%
[ 01 ]PROFILE

Corporate strategy meets the ramp.

I operate at the intersection of product management and large-scale technical delivery in aviation. My day is split between translating complex business needs into precise functional requirements for IT teams, and standing on the ramp gathering feedback from the crews who actually use the hardware we ship.

What my résumé won't tell you: my love for aviation runs deep. Being an aviation geek means I'm naturally curious about how complex systems fit together — and I bring that same energy to every product and team I support.

01Product Ownership & Roadmapping
02Cross-Functional Stakeholder Alignment
03Large-Scale Deployment Strategy
04Asset Management & Reconciliation
05Requirements & UI Criteria
06Vendor & Procurement Oversight
07Airport Operations Insight
Based · United States · Open to relocation
[ 02 ]CAPABILITIES

A toolkit built for agile product delivery in aviation.

Focused on stakeholder alignment, operational analysis, and disciplined deployment at global scale.

Product & Program

Product Ownership/Roadmapping/Requirements Definition/UI Criteria/Agile Delivery/Stakeholder Alignment

Aviation Operations

Airport Planning/Gate & Flight Analysis/Below-the-Wing Ops/Ramp Device Management/MDM Policy

Delivery & Procurement

Deployment Strategy/Vendor Oversight/Coupa Procurement/Asset Accountability/Inventory Reconciliation

Tools & Platforms

Airportal/Azure DevOps/Oracle Data Marketplace/Microsoft 365/Excel (Advanced)
[ 03 ]SELECTED WORK

Flagship initiatives & operational frameworks.

01 — 03
Below-the-Wing Hardware Deployment
ACTIVE

Below-the-Wing Hardware Deployment

End-to-end execution of a $22M ramp-device deployment across 300+ domestic and international stations. Owns strategy, vendor coordination, and stakeholder alignment across IT, Policy, and Airport Operations.

Impact12,000+ devices deployed at a 98% completion rate; 160+ deployments per quarter across 150 simultaneous stations.

Program ManagementAzure DevOpsCoupaVendor Ops
Precision Device-Allocation Model
SCALED

Precision Device-Allocation Model

Data-driven allocation framework built on Airportal flight schedules, gate charts, and arrival-to-departure ratios. Translates operational tempo at each hub and gateway into a defensible per-station device count.

ImpactProtects a $22M capital investment; eliminates over-allocation waste and prevents frontline shortages before rollout.

AirportalOracle Data MarketplaceExcelOps Analytics
Inventory Reconciliation Framework
ADOPTED

Inventory Reconciliation Framework

Day-to-day playbook for asset accountability, discrepancy resolution, and structured feedback loops with airport personnel. Bridges corporate procurement records with real-world ramp usage.

ImpactAdopted as a standard for operational excellence — the Above-the-Wing team invited a walkthrough to replicate the methodology.

Asset ManagementStakeholder FeedbackReportingMDM
[ 04 ]CHRONOLOGY

From flight comms to a $22M deployment.

Five years across airline operations, UN procurement, and aviation safety — now leading enterprise deployment at American Airlines.

  1. Lead Project Manager — Below-the-Wing Ramp Device Management · American Airlines

    Apr 2025 — Present · United States
    • Spearheaded a $22M device deployment initiative spanning 300+ domestic and international stations, overseeing 12,000+ devices with a 98% completion rate across the American Airlines network.
    • Managed 160+ ramp device deployments per quarter across 150 simultaneous stations, leading IT, Vendor, and Policy team collaboration to drive measurable improvements in efficiency and asset accountability.
    • Directed cross-functional stakeholder engagement, aligning on BTW device policies, airport planning strategies, and mobile device management to ensure consistent, compliant deployment standards.
    • Assumed full project management responsibilities following the departure of the previous Lead — independently driving deployment strategy, vendor oversight, and operational continuity without disruption to timelines or scope.
    AirportalAzure DevOpsCoupaMDMVendor Management
  2. Communications Coordinator — Airline Operations · Air Transat

    Aug 2023 — Present · Montreal, QC
    • Monitored and managed real-time flight status updates in coordination with flight operations, ground staff, and airport authorities — driving a 20% reduction in operational delays and improving passenger satisfaction.
    • Developed and rolled out standardized flight-status communication protocols across cross-functional teams, lifting accuracy and consistency and delivering a 15% gain in operational efficiency.
    • Owned crisis communications during weather disruptions, major delays, and system failures — timely stakeholder updates achieved a 10% drop in customer complaints while limiting operational impact.
    Airline OpsIROPSStakeholder CommsCrisis Management
  3. Senior Project Management Assistant (6-Month Contract) · United Nations Office for Project Services (UNOPS)

    Dec 2022 — Jun 2023 · New York, USA
    • Led the deployment of the new UNOPS e-tendering platform, delivering 100% on time and in full compliance with UN procurement standards.
    • Onboarded 50+ bidders and streamlined the bid submission workflow, cutting submission errors by 20%.
    • Built and delivered training materials for 30+ bidders, reducing submission errors by 40% and lifting process efficiency.
    • Ran cross-functional feedback loops with bidders that improved platform usability and drove a 15% gain in submission accuracy in the first round.
    E-TenderingProcurementAgile / ScrumChange Management
  4. IOSA Intern — Operational Safety Audit · International Air Transport Association (IATA)

    Mar 2022 — Sep 2022 · Montreal, QC
    • Researched aviation safety standards, regulations, and audit methodologies — contributing to stakeholder-satisfaction tracking that yielded a 20% lift in positive feedback.
    • Coordinated the review of registration packages for incoming audits at 100% IOSA compliance, supporting 30+ successful audit registrations in six months.
    • Built quarterly auditor-performance reports in Power BI, analyzing KPIs and trends to deliver a 10% improvement in reporting accuracy and clearer audit-trend visibility.
    IOSAAviation SafetyPower BICompliance
  5. Marketing & Communications Intern · Traduction Serge Bélair

    Jan 2021 — Apr 2021 · Montreal, QC
    • Contributed to marketing strategy, content creation, and communications, supporting the development of promotional campaigns end-to-end.
    • Partnered with the team to grow brand visibility and streamline communications — with a particular focus on LinkedIn presence.
    MarketingContentBrandLinkedIn

/ Education

  • B.Sc. Communications & Politics
    University of Montreal · Montreal, QC
    Jan 2018 — Feb 2022
  • Masterclass '21 — Marketing, Project Management & Consulting
    Humanise Collective · Remote

    Designed and executed a 360° marketing strategy, managed production budgets, and delivered pitch decks through workshops and expert-led sessions.

    Mar — Apr 2021
[ 05 ]RECOGNITION

My deployment coordination framework is now recognized as a standard for operational excellence — I was recently invited by the Above-the-Wing team to showcase my methodology so they can adopt the same cross-functional strategy for their own initiatives.

Cross-team framework adoption · American Airlines
/ Résumé

Want the full flight plan?

Open to Product Owner, Product Manager, Technical Program Manager, and consulting opportunities focused on operational efficiency, deployments, and asset management in aviation and complex logistics.

[ 06 ]CONTACT

Let's move something forward.

Recruiters, product leaders, aviation and logistics teams — if you're building an initiative that needs someone to bridge strategy and operations, I'd love to hear from you.